Help for the iOS app “Rebote – Americano Padel”. Questions, a bug, or an idea? Write to [email protected] — we usually reply within two working days.

Frequently asked questions

How does Rebote keep things fair? — For Americano, Rebote plans the whole schedule in advance so that every pair partners at most once whenever the number of rounds allows it, rests rotate evenly and players move between courts. At any point in the tournament nobody has played more than one match more than anyone else, so stopping early is fair too. The Fairness tab shows the numbers for every player.

What is the difference between Americano, Mexicano and Team Americano? — Americano: a new partner every round, planned in advance. Mexicano: each round is paired by the current table (1st and 4th against 2nd and 3rd on the first court, and so on). Team Americano: fixed pairs play every other pair.

Someone arrives late or has to leave. — Open the tournament, tap the ••• button and choose “Players joining or leaving”. Rounds that already have a result stay as they are; the remaining rounds are planned again so the newcomer catches up.

How does the live link work? — In a tournament, tap ••• → “Share live link”. Players scan the QR code or open the link in any browser, without an app or account, and see rounds, courts, results and the table. Only your iPhone can enter results. The link stops working 30 days after the last change, or as soon as you turn it off.

What is free and what does Rebote Pro cost? — Free: unlimited tournaments for up to 8 players on 2 courts, Americano and Mexicano, live link and the fairness view. Rebote Pro is a one-time purchase (no subscription) for up to 48 players and 12 courts, Team Americano and a final round. The current price is shown in the app and on the App Store. Family Sharing is supported.

How do I restore my purchase? — Open the settings (gear icon on the start screen) and tap “Restore purchases”. Use the same Apple ID you bought Rebote Pro with.

How do I get a refund? — Purchases are handled by Apple. You can request a refund at https://reportaproblem.apple.com

Which data does the app store? — Tournaments stay on your iPhone. Only when you turn on a live link are the tournament name, the player names you entered and the results shared through Google Firebase (servers in Frankfurt). Details: https://glory-psychology-2be.notion.site/Rebote-Privacy-Policy-3d177e9608a94515a197bbfc86ae0add

Is Rebote connected to a padel federation or club? — No. Rebote is made by an independent developer and is not affiliated with any federation, club or court booking service.

Legal

Terms of use: Apple’s standard licence agreement for apps applies (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/

Privacy policy: https://glory-psychology-2be.notion.site/Rebote-Privacy-Policy-3d177e9608a94515a197bbfc86ae0add

Imprint

Information according to § 5 DDG

Aysel Heybeci, Doğu Mahallesi, Bilge Sokak No. 4, Portre Metro Sitesi B Blok Daire 1, 34890 Pendik/Istanbul, Türkiye

Contact: phone +90 551 553 12 24, e-mail [email protected]

Responsible for the content: Aysel Heybeci (address as above)

Consumer dispute resolution: we are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.